Privacy Policy

Introduction

At https://wheat-ridge-bilingual-therapy.denvermentalhealthcare.com (referred to as “Wheat Ridge Bilingual Therapy,” “we,” or “our”), we prioritize your privacy and data security. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and protection of personal information in accordance with various international privacy laws and regulations, including but not limited to:

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
Quebec Law 25 on the protection of personal data
General Data Protection Regulation (GDPR) from the European Union
Brazil’s General Data Protection Law (LGPD)
California’s Consumer Privacy Act (CCPA/CPRA)
Colorado’s Consumer Privacy Act (CPA)
Utah’s Consumer Sales and Service Act (UCPA)
Connecticut’s ConnectiCT Data Privacy Act (CTDPA)
Virginia’s Consumer Data Protection Act (VCDPA)
South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy is applicable to all aspects of our online presence, including but not limited to:

Our website at https://wheat-ridge-bilingual-therapy.denvermentalhealthcare.com
Any applications or services offered through our platform
Interactions with users on linked websites that fall under this Privacy Statement
Communication channels such as newsletters, emails, phone calls, and text messages (SMS) initiated by us

Important Note: This policy does not extend to third-party platforms, applications, products, or services accessed through links on our site. These entities have their own privacy policies governing user data collection and processing.

Processing Activities

This policy outlines our practices when users:

Utilize our applications and services as authorized users
Visit websites linked to this Privacy Policy
Engage with communications from us, including newsletters, emails, calls, or text messages

Personal Data Collection

We collect a range of personal information for various purposes, which includes but is not limited to:

Account Information: Details required to create and maintain your user account, such as names, usernames, and passwords.
Payment Information: Credit card details or other payment method information used for transactions on our platform.
Financial Information: Data related to your financial status or transactions, if voluntarily provided.
Purchase Information: Details about products or services bought through our platform, including order history and preferences.
Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, for technical purposes.
Location Data: Geolocation information when you use our services on a mobile device.
Feedback: Your responses to surveys or feedback forms that help us improve our services.
Social Media Information: Data obtained from social media platforms when users choose to connect their accounts with ours.
Product Information: Details about products or services of interest, provided by users during interactions.

We collect this data through multiple channels:

User input forms and registration processes
Automated technologies like tracking cookies and web beacons
Third parties who provide us with aggregated or de-identified data, adhering to their privacy policies

Cookies

Cookies are small text files stored on your browser by our website for various purposes. We use cookies to enhance user experience and for analytical purposes:

Strictly Necessary Cookies: Essential for navigating our site and using its core features.
Preference Cookies: Remembering user preferences, such as language settings or display options.
Analytics Cookies: Tracking site usage to improve performance and deliver personalized content.

Users have the option to control non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain personal data for periods specified by law or for legitimate business purposes, such as:

Processing transactions
Providing customer support
Personalizing user experiences
Complying with legal obligations
Conducting research or analytics

Once the purpose for which the data was collected is fulfilled, we delete or anonymize it to prevent direct identification.

Security Measures

We have implemented robust security measures to safeguard your personal information:

Encryption: Ensuring secure communication between users and our servers.
Third-Party Processing: Engaging secure third-party service providers for data processing tasks, adhering to strict privacy guidelines.

Children’s Privacy

Wheat Ridge Bilingual Therapy does not intentionally collect or store personal information from children under 18 years of age. Our services are designed for a general adult audience, and we encourage parents or guardians to supervise their children’s online activities.

Your Rights (depending on your location)

In accordance with regional privacy laws, you have certain rights regarding your personal data:

Access: Request access to the personal data we hold about you.
Rectification: Ask for corrections if your data is inaccurate or incomplete.
Erasure/Right to be Forgotten: Request the deletion of your data under specific circumstances.
Restriction: Limit our processing of your data in certain situations.
Portability: Receive your personal data in a structured, commonly used format and transfer it to another controller.
Objection: Object to the processing of your data for specific purposes.
Non-Discrimination: Be free from discriminatory practices based on your exercise of privacy rights.

To exercise these rights or have any data-related queries, please contact our dedicated privacy team via email at [email protected] or by post to the address provided below.

Changes to Policy

We reserve the right to update this Privacy Policy as needed. Any changes will be posted on this page, and we encourage users to review it periodically for the latest information.

Contact Information

For any inquiries, unsubscribe requests, or data privacy concerns, please contact us:

Email: [email protected]

Postal Address: [Provide Company’s Physical Address]